Refund policy

At Adombury, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

30-Day Return Policy

You have 30 days from the date of delivery to request a return.

To be eligible for a return, the item must:

  • Be unused and in its original condition

  • Be returned in the original packaging

  • Include all accessories, manuals, and parts

  • Be accompanied by proof of purchase or order confirmation

Non-Returnable Items

The following items cannot be returned:

  • Items damaged due to misuse or improper handling

  • Products showing signs of wear, use, or alteration

  • Gift cards

  • Clearance or final sale items (if marked as non-refundable)

Damaged or Incorrect Items

Please inspect your order upon arrival.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery. We may request photos of the item and packaging to assist with the resolution process.

Return Process

To initiate a return, please contact us at:

Email: support@adombury.shop

Please include:

  • Order number

  • Full name

  • Reason for return

  • Photos (if applicable)

Once your return request is approved, we will provide return instructions.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged

  • The wrong item was received

  • The product is defective

Original shipping charges are non-refundable unless the return is due to our error.

Refunds

After receiving and inspecting the returned item, we will notify you of the approval status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Processing times may vary depending on your bank or payment provider.

Exchanges

We currently replace items only if they arrive defective, damaged, or incorrect.

Contact Us

If you have any questions regarding this Return & Refund Policy, please contact us:

Company name: ADOMBURY

📧 Email: support@adombury.shop
📞 Phone: +13322767084
📍 Address: 5117 Celtic Dr, North Charleston, SC 29405, USA